Review topics: ["size","fit","quality","handle","customer service","design","pattern","set","durability","mugs","cups","spreaders","coffee","hues","made","addition","stays","match","dishes"].
Reviews
Fallin’ for Tall
"The Rustic Leaves Latte Mug was an easy choice to make when looking for a good gift. I know my sister loves her lattes and coffee. She also enjoys the fall weather and season. This mug’s style fits perfectly with her personality—fall colors and leaves. I like knowing I’m giving a quality gift."
— Cynthia M. (5/5)
I love this collection and
"I love this collection and the solid, heavy weight gives it a nice feel. I also love the customer service."
— Jenna W. (5/5)
My favorite!
"My favorite mug!! I bought two to replace the one I bought several years ago."
— Pam H. (5/5)
Beautiful pattern & great size,
"Beautiful pattern & great size, love it!"
— WENDY K. (5/5)
My husband loves having his
"My husband loves having his coffee in this large mug. It gives him room for plenty of coffee even though he adds creamer."
— Cathy W. (5/5)
These are beautiful cups and
"These are beautiful cups and I love them. I had been looking for 16 oz mugs and they were so hard to find. These cups were perfect for my needs and I loved that they were tall. A message to Pfzalcraff - when I searched for mugs your cups never came up in the search. You need to have a bigger present on the web."
— Alice W. (5/5)
I was looking for a
"I was looking for a mug for 12oz of coffee. This one fits the bill. Thank you."
— Karen G. (5/5)
The mug is EXTREMELY heavy,
"The mug is EXTREMELY heavy, weighing approx. 1. 5 pounds each. More important, the customer service for this company is nonexistent. We ordered directly from Pfaltzgraff figuring we were avoiding the Amazon sidestep. One of the mugs arrived broken. When I reached out to see if we could exchanged the set for something else, I got a lovely AI generated email saying no and the expense to send the set back was on me (even though I was happy to exchange them with anything that didn't weigh as much. ) However, when I sent a second email asking them to replace the broken mug, I received an exceptionally prompt response saying yes, the mug could be replaced. So. . . I now have four mugs that I am going to donate to Goodwill. It is cheaper than sending the set back (having paid for shipping twice. ) I will NEVER buy from this company again. Customer service is key and I would have been happy to exchange these mugs for anything, but not at my expense to send them back (broken cup and all. )"
— Shelley J. (1/5)
The Perfect Addition to my Rustic Leaves Set
"I have had the rustic leaves pattern for many years now. The latte mug is a great addition to my set. It holds the perfect amount of coffee and foamed milk for my morning latte, which saves money over going out for my coffee."
— Catherine T. (5/5)
Great mug. Great size, my
"Great mug. Great size, my new favorite coffee mug"
— Susan N. (5/5)