Contact Pfaltzgraff

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Phone: 1-800-999-2811
International Calls: 1-717-852-2211
Fax: 1-800-757-6872
Mail: Pfaltzgraff Consumer Services
A Lifetime Brands Company
PO Box 21769
York, PA 17402-0190

Customer Service Department Hours:

Monday-Friday, 9:00 am to 8:00 pm ET

Saturday, 9:00 am to 5:00 pm ET

Closed Thanksgiving, Christmas, and New Year's Day

Black Friday, 9:00 am to 5:00 pm ET

Christmas Eve and New Year's Eve, 9:00 am to 3:00 pm ET

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Contact Lifetime Brands

For more information about our parent company, including investor relations, go to or contact them at 516-683-6000.