About Order Changes

Catalog and Web Orders

Our goal is to ship in stock catalog and web orders within 24-48 hours of receipt. If you need to cancel an order please contact customer service as soon as possible. We will make every effort to cancel your order for you. If we are temporarily out of stock, you will be notified accordingly. Your credit card is not charged until your order ships.

Return/Refund Information

Refunds are available when the original receipt accompanies the return of items within ninety days of purchase. If you no longer have a receipt, we will exchange your item or issue a merchandise credit. To return an item, follow the instructions on the packing slip enclosed with your order and return via UPS Ground or insured parcel post. Shipping and handling and return postage charges will be refunded only if the return is a result of our error.

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