Pfaltzgraff Customer Service
For almost 200 years Pfaltzgraff has maintained a commitment to customer service that is second to none.
We're Here For You
Our Call Center is staffed with product experts who are dedicated to helping you, whether in making a product selection or with a service issue.
Our Customer Service department strives to make sure that all of your needs and questions are met with the friendliest and highest caliber of service possible. Unlike many call centers, we maintain our own staff, many of whom have been with Pfaltzgraff for 10 or more years. Our staff are not simply order takers or operators who answer simple questions, they are people with a passion and thorough understanding of our products, from selection to care and use, they are there to help you!
Our Promise to You
For nearly two centuries, Pfaltzgraff has provided quality products and services. If you are not completely satisfied with your purchase for any reason, simply return the item or items within ninety days of purchase for a refund or replacement. More...
Tell us what you think.
We are always happy to hear from you! Use the link in the box on the right for complete contact information, or click here to email us right away.